Level-4 - Managed Services – Core Elements

24/7 Monitoring – Real-time system health and alerts

Remote Support – Fast technician access and issue resolution

Strategic Planning – IT roadmaps aligned with business goals

Patch Management – Timely updates and vulnerability fixes

Asset Tracking – Hardware/software inventory and lifecycle

Backup Oversight – Data integrity and recovery readiness

Security Checks – Baseline antivirus and firewall status

Reporting – Monthly performance and improvement insights

Minimum Project Value - $5,500+

Avg. hourly rate - $160 - $210/hr.